Statement of Purpose
We aim to provide patients with cradle to grave high quality, evidence-based care and place them at the centre of all that we do.
We strive to maintain a strong partnership between our patients and staff; encouraging patient involvement in decision making about their care and treatment.
We are committed to our patient’s individual needs and treat all patients safely, with honesty, dignity, respect and compassion regardless of ethnic origin, religious belief, personal attributes, or the nature of their health problems.
We work collaboratively, using expertise within the practice team and externally, and encourage continuous education and professional development of all members of the practice team.
The practice is a well-established GP surgery committed to provide the best quality service to all our patients without discrimination, in a safe, confidential and friendly environment with an emphasis on continuity of care
To provide an ethos of openness and integrity while maintaining strict patient confidentiality.
To offer pre-bookable appointment or on the day urgent appointment with a Doctor
To Strive to continually improve our services through responsible monitoring and auditing.
To welcome comments and complaints and aspire to learn from them to maintain a culture of reflection; understand when we have got something wrong and reflect constructively on feedback to identify learning opportunities.
To provide a safe, clean and accessible environment for our patients, staff and visitors.
To be as effective and efficient as possible in terms of the healthcare we provide and the business we run.
To maintain a motivated, fulfilled and fully trained team by upholding continuing professional development, promoting a friendly working environment, developing strong working relationships and encourage collaborative team-working through mutual support and learning from each other.
To be courteous, approachable, friendly and accommodating